Products - WRAP

Application Factory
If you need to change one of the provided applications, or if you need to deploy a new application, you can do so in minutes by using Radaptive's Application Factory. Customize an application for a specific process, team, or task - no coding required!
Holistic Design
Unlike other rapid development options, Radaptive's applications are created in an integrated fashion, striking the perfect balance between structure and customization. Core attributes are enforced, which enables every application to leverage common work lists, metrics collection, communications, and automation facilities. However, each application can have its own fields, workflow, reports, business rules and automated actions.
Integrated Communications
So much of the work performed today is based on communication, yet it is rarely captured in the context of the work being performed. Radaptive's integrated communications allow real-time messaging, email and voice communications to be recorded in a way that returns tremendous value thorough knowledge capture and compliance reporting.
Smarter Automation Deployment
Because technology options change daily, Radaptive provides a process-first mentality that can speed and control the deployment of heterogeneous automation solutions. By leveraging Radaptive's workflow facility, any process can be broken down to discreet tasks, each of which can first step through a semi-automated implementation and then go to a fully automated implementation
Integration Options
To get the most out of an application, it cannot live in isolation but rather needs to facilitate the exchange of data with other key systems and services. Radaptive provides a range of one-way, two-way, and batch integration options that can provide a key role in an SOA ecosystem.
Greater Visibility, Advanced Analytics
Radaptive's data model uses built-in transformation logic to enable visibility across the enterprise. This real-time data normalization provides an ideal source of information for advanced reports, dashboards, and process monitoring. Additionally, this data can be used to populate a labor-cost model, project-based budget versus actual and a breakdown of process cost analysis
Service Catalog
Radaptive ITSM+ includes an actionable Service Catalog that serves as a single strategic starting point for requesting services throughout your organization. Each team can document what services they provide, along with estimates for the effort and costs associated with each service. This information is seamless mapped to process-specific forms that can expedite and automate request fulfillment. Greater visibility into overall demand for services can assist with resource planning and automation efforts. Additionally, customer satisfaction is heightened with better expectation setting with regard to turnaround time.