Company Background

Radaptive's mission is to provide truly effective, enterprise-scale software for operations management. Radaptive's flagship product is based on the founders' extensive experience in developing and deploying enterprise software solutions. By working with companies that range from established Fortune 500 powerhouses to Internet startups, a strategic solution has been formed that enables fast deployment and the ability to adjust the process controls needed for a company's current stage of growth.

Radaptive is headquartered in Mountain View, California, USA and maintains a development center in Chennai, India.

Vision

Radaptive was started with a simple goal - to make useful enterprise software. Based on our experience, most enterprise software implementations were, at best, not used effectively. In many cases these systems were passionately loathed! Our mission was to understand why and provide a solution that users would embrace.

By changing the paradigm from a passive documentation exercise to enabling automation and innovation, provides a system that encourages its use rather than it being just a chore

Management Team

Bala Ganesh
Bala has held management positions in engineering and professional services at Centrata, Loudcloud (Opsware), Remedy, Chordiant, and Tata-Burroughs. His consulting engagements at Fortune 500 companies have focused on ITSM, ITIL, CRM, EDI, and data center operations. This first-hand experience has resulted in a deep understanding of the business needs behind enterprise software. Bala is a certified Six Sigma black belt and has led process improvement initiatives for software development and manufacturing processes. He has a Masters in Industrial Management from IIT in Madras, India.

Ken Holmes
Ken has designed and deployed large scale CRM and internal business applications for eBay, PayPal, Loudcloud, and Excite@Home. At Sterling Software, he was product manager for enterprise systems and network management products. Ken also has lead many business process reengineering projects for an array of companies that include Chemical Bank, Key Corp, and Toronto Dominion.

Murali Vivekanandan
Murali has extensive experience developing enterprise-class applications for Fortune 500 companies, including Charles Schwab, Cisco Systems, and start-ups including Valdero. He has designed and developed a range of applications including financial self-service portals, supply-chain visibility products, and enterprise-wide authorization solutions. He founded VSK Soft, Inc., a company that provided J2EE development and performance tuning services to Silicon Valley companies. Murali has a Masters in Computer Applications

800, West El Camino Real,
#180, CA 94040.

Phone : 1 - 866 - 496 - 8121

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A Holistic Solution to Track, Communicate and Automate

Radaptive changes the paradigm of a ticketing system from a passive documentation repository to an automation and innovation enabler. This is done by first understanding how work gets done and then providing the hooks to the worker's tools. Radaptive is then positioned to capture work as it happens, relieving the worker from the tedious and inefficient task. This method of capturing the communications and actions within the context of a request unlocks enormous knowledge capabilities.
Authorized end users can extend the capabilities with their own automation procedures, better leveraging the talent pool and removing the bottleneck for making system enhancements. In this way Radaptive provides a system that encourages its use rather than it being a chore.